Legal

Legal notice and privacy policy

Who runs this website, what data we collect when you contact us and how you can exercise your rights.

1. Website owner

ItemDetail
OwnerDominik Kostienko, trading as PiconSolar / Voltech Smart Home
Fiscal addressCalle El Frontón La Sabinita 44 A, 38589 Arico Viejo, Arico, Santa Cruz de Tenerife, Spain
Emailinfo@piconsolar.com
Phone+34 690 195 750

2. Personal data we collect

When you use the contact form, WhatsApp, phone or email we receive the data you give us: name, email, phone number, town, the service you are interested in, your approximate electricity bill, your message and any photos or documents you send.

PurposeLegal basis (GDPR)How long we keep it
Answering your enquiry and preparing a survey or quoteYour consent and steps taken at your request before a contract, art. 6.1.a and 6.1.bUntil the enquiry is closed, then as long as needed to handle any follow-up
Carrying out and invoicing the workPerformance of a contract and legal obligations, art. 6.1.b and 6.1.cFor the periods required by tax and accounting law

We do not sell your data and do not use it for advertising. It is shared only with providers we need to run the service (for example website hosting) and with authorities where the law requires it.

3. Your rights

You can ask for access, rectification, erasure, restriction, portability or object to processing at any time by writing to info@piconsolar.com. If you think your rights have not been respected you can complain to the Spanish Data Protection Agency (Agencia Española de Protección de Datos, aepd.es).

4. Cookies

This website uses the cookies it needs to work, for example to remember your language choice. It does not use advertising cookies.

5. Content

The technical information on this website is general guidance. Every installation is designed and quoted individually after a site survey.

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